WEBSITE DISCLAIMER

1. General information only

The information, materials and content published on the Sebetsebetse Pharmacy website are provided for general informational, educational and promotional purposes only.

Website content does not constitute:

Medical advice
A medical diagnosis
A treatment recommendation
A prescription
Pharmacological advice tailored to an individual
Nutritional advice
Emergency medical advice
Legal advice
Financial or accounting advice
Regulatory or compliance advice
Professional advice of any other regulated nature

Information relating to medicines, health conditions, wellness products, supplements or healthcare should not be used as a substitute for advice from a suitably qualified healthcare professional.

Always consult a doctor, pharmacist or other appropriately qualified healthcare professional before starting, stopping or changing any medication, treatment, supplement or healthcare regimen.

If you are experiencing a medical emergency, seek urgent medical assistance or contact the appropriate emergency services.

Sebetsebetse Pharmacy does not accept responsibility for decisions made solely in reliance on general information published on this website.

2. Accuracy and changes to information

Sebetsebetse Pharmacy takes reasonable steps to ensure that information published on the website is accurate and current. However, we do not guarantee that all content will always be complete, accurate, up to date or free from errors.

Information may be updated, corrected, replaced or removed at any time without prior notice.

This may include information relating to:

Products
Medicines
Healthcare and wellness products
Product descriptions
Ingredients or product specifications
Pricing
Promotions and special offers
Stock availability
Pharmacy services
Delivery or collection options
Trading hours
Contact information
Healthcare information
Manufacturer information
Third-party products or services

Product packaging, ingredients, warnings, instructions and other information may also be changed by manufacturers without immediate notice to Sebetsebetse Pharmacy.

Customers should always read the packaging, patient information leaflet, label and instructions supplied with a product before use.

Where information is important to a healthcare or purchasing decision, customers are encouraged to contact Sebetsebetse Pharmacy or an appropriately qualified healthcare professional for confirmation.

3. Medical and healthcare information

Any health, wellness, medication or healthcare information appearing on the Sebetsebetse Pharmacy website is intended to provide general information only.

Healthcare needs differ from person to person. Information presented on the website may not take into account your:

Medical history
Current health conditions
Allergies
Pregnancy or breastfeeding status
Existing medication
Dosage requirements
Age
Medical treatment
Possible medicine interactions
Individual risk factors

The availability of information about a medicine, healthcare product or treatment on the website does not mean that the product is appropriate, safe or suitable for every person.

You should consult a pharmacist, doctor or appropriately qualified healthcare professional if you have questions about the suitability or use of a medicine or healthcare product.

Nothing published on this website should be interpreted as encouraging the inappropriate or unlawful use of any medication.

4. Medicines, prescriptions and product availability

The display of a medicine or healthcare product on the Sebetsebetse Pharmacy website does not guarantee that the product:

Is currently in stock
Can legally be sold without a prescription
Is appropriate for a particular customer
Will be supplied following an online enquiry or request
Is available at the displayed price
Is available for delivery in every location
Can be supplied without further information or verification

The dispensing and supply of medication remain subject to applicable South African laws, professional pharmacy requirements and, where relevant, review by an authorised pharmacist.

Certain medicines may require a valid prescription or other information before they can be supplied.

Submitting a prescription, enquiry, order or request through the website does not automatically mean that the medication will be dispensed or that an order has been accepted.

Sebetsebetse Pharmacy reserves the right to decline, cancel or place an order on hold where reasonably necessary to comply with legal, professional, regulatory, safety or stock requirements.

Where a medicine or product is unavailable, Sebetsebetse Pharmacy may contact the customer regarding alternatives where appropriate, but no substitution of prescribed medication will be made contrary to applicable professional or legal requirements.

5. Product descriptions, images and pricing

Sebetsebetse Pharmacy makes reasonable efforts to present product information accurately.

However:

Product images may differ slightly from the item supplied
Packaging may change
Colours may appear differently depending on the customer's screen
Manufacturers may change formulations, ingredients or specifications
Product sizes or quantities may change
Prices may be updated
Promotional prices may apply only for a specified period
Products may become unavailable without prior notice

Customers should rely on the information supplied on the actual product packaging where there is any discrepancy between website information and manufacturer-provided information.

Any pricing errors identified before fulfilment may be corrected, subject to applicable consumer protection laws.

6. Website availability

Sebetsebetse Pharmacy aims to keep the website available, secure and functioning correctly. However, we do not guarantee that the website will always be:

Available without interruption
Free from errors
Free from technical faults
Compatible with every device or browser
Secure from every possible threat
Free from viruses or harmful code

The website may be temporarily unavailable because of maintenance, updates, hosting issues, internet disruptions, security incidents, technical failures or circumstances outside Sebetsebetse Pharmacy's reasonable control.

Sebetsebetse Pharmacy may suspend, restrict, modify or discontinue any part of the website where reasonably necessary.

Where website functionality relates to placing orders, submitting prescriptions, making payments or arranging delivery or collection, customers should contact Sebetsebetse Pharmacy directly if they are uncertain whether a transaction has been successfully completed.

7. Third-party websites, services and platforms

The Sebetsebetse Pharmacy website may include links to third-party websites, payment providers, delivery services, medical aid platforms, manufacturers, suppliers, social media platforms or other external resources.

These links may be provided for convenience or informational purposes.

Sebetsebetse Pharmacy does not control and is not responsible for the:

Content
Accuracy
Availability
Security
Privacy practices
Products
Services
Policies
Conduct
Technical operation

of third-party websites or platforms.

The inclusion of a third-party link does not necessarily mean that Sebetsebetse Pharmacy approves, sponsors, endorses or guarantees that third party.

Visitors access and use third-party websites at their own discretion and should review the relevant privacy policies, terms and security practices before providing personal information, health information or payment details.

8. Third-party products, brands and trademarks

The Sebetsebetse Pharmacy website may display the names, logos, trademarks, product images and branding of pharmaceutical companies, healthcare brands, manufacturers, suppliers and other third parties.

All third-party names, logos, trademarks and intellectual property remain the property of their respective owners.

Their display on the Sebetsebetse Pharmacy website does not transfer ownership to Sebetsebetse Pharmacy.

Third-party branding may be displayed:

To identify products available through Sebetsebetse Pharmacy
To provide information about a product or manufacturer
For descriptive or informational purposes
As part of supplier or manufacturer-provided product information
Where Sebetsebetse Pharmacy has permission or a lawful basis to display the material

Visitors may not copy, reproduce, alter or commercially use third-party branding or intellectual property displayed on the website without permission from the relevant rights holder.

9. Testimonials, reviews and customer experiences

The Sebetsebetse Pharmacy website or associated digital platforms may contain reviews, testimonials or comments from customers.

Individual experiences with healthcare products, supplements, medicines or services may differ.

A customer's experience should not be interpreted as:

Medical advice
A clinical claim
A guarantee of results
Evidence that a product will produce the same outcome for another person
A substitute for professional healthcare advice

Where testimonials or customer reviews are displayed, they reflect the experience or opinion of the relevant individual unless otherwise stated.

10. Limitation of liability

To the fullest extent permitted by South African law, Sebetsebetse Pharmacy will not be responsible for loss, damage or harm arising solely from:

Reliance on general information published on the website
Use of the website contrary to the instructions or warnings provided
Failure to obtain appropriate medical or professional advice
Technical interruptions or website unavailability
Third-party websites or platforms
Unauthorised or improper use of products
Information supplied by third-party manufacturers or service providers

Nothing in this Disclaimer is intended to exclude or limit any right, responsibility or liability that cannot lawfully be excluded or limited under South African law.

11. Limitation of this Disclaimer

This Disclaimer must be read together with Sebetsebetse Pharmacy's:

Website Terms of Use
Privacy Policy and POPIA Privacy Notice
Cookie Policy
Shipping and Delivery Policy
Returns and Refunds Policy
Any other terms or policies applicable to a particular product, service or transaction

If there is a conflict between general website information and any mandatory legal, regulatory or professional pharmacy requirement, the applicable legal, regulatory or professional requirement will take precedence.

Nothing in this Disclaimer excludes or limits any responsibility or liability that cannot lawfully be excluded under South African law.